FREQUENTLY ASKED QUESTIONS
It’s because we’re a B2B wholesaler, the prices you see are EXW cost, 90% of our products are delivered by sea, so once you place order, our customer service team will contact you and check the delivery cost based on the destination.
YES! As long as you haven’t paid for it, just let us know.
Once it’s paid, and you need some change, pls contact us urgently and we’ll try our best to support you.
We’ll keep you updated everyday after you finish payment.
During shipping, if you’re working with your own forwarder, you can check with them. If we’re shipping for you, we’ll keep you updated when it’s loaded, arrived to port, in domestic transportation, etc.
If one or more items are damaged upon delivery or appears flawed, please show us some pictures and we’ll be responsible for the problem caused by us.
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